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Yamidoo

Answering from your content

Yamidoo answers customer questions using your own content — the pages, help articles, and docs you already publish. Instead of writing canned responses, you add sources in the dashboard and Yamidoo grounds every answer in them, linking back to where it came from.

How it works

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  1. Add sources in the dashboard.

  2. Yamidoo indexes them — content is fetched, split, embedded, and stored as a searchable knowledge base. Re-run indexing to pick up changes.

  3. Customers ask questions in the widget, and Yamidoo answers from the indexed content, citing the source page.

Source types

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You can add content from several kinds of sources:

Source What it pulls in
URL A single page.
URL list A set of specific pages.
Sitemap Every page listed in a sitemap (auto-discovered from robots.txt when possible).
Website crawl Pages discovered by crawling your site.
RSS Items from an RSS feed.
WordPress Content from a WordPress site.
YouTube Transcripts from YouTube.
Document Uploaded files.
Q&A Question-and-answer pairs you write directly.

Choosing good sources

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  • Public docs and help center — the highest-signal source.
  • Pricing, FAQ, and policy pages — common question targets.
  • Q&A pairs — the fastest way to fix a specific wrong or missing answer.

Keeping answers accurate

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When an answer is wrong or outdated, fix the source — update the page and re-index, or add a Q&A pair for a precise correction. Reviewing real conversations in the dashboard is the fastest way to spot gaps in your content.

Next steps

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