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Team & roles

Invite your team from Members. Roles decide what each person can do, and you can limit members to specific sites.

The Members page with the invite form and the team list showing role badges
Role Can do
Owner Everything, including billing and deleting the workspace. One per workspace.
Admin Manage the team, sites, and settings, and handle billing. Can’t delete the workspace.
Member Support work — Live, Conversations, People, Analytics, and Content gaps — on the sites they’re given. No access to configuration, billing, or team management.

Only owners and admins can open Members. Only the owner can grant the Admin role.

The invite form with a role selected and the per-project access checklist

Enter their email, pick a role, and (for Members) tick which projects they can access. Click Send invite and they’ll get an email to join. A Member with no sites checked won’t see any site, so remember to grant access.

Members count toward the seats in your plan: Free 1, Starter 1, Plus 3, Pro 5. The page shows how many seats are used; if you hit the limit you’ll see an Upgrade or add seats → link to Billing. Extra seats are $19/mo each on any paid plan — for now, request them by email at hello@yamidoo.ai.

Being on the team is separate from being online for live chat. Each teammate sets their own availability per site.