Pricing
Pay for conversations, not for software
Every plan includes live human handoff, sources on every answer, and the live monitor. What changes is how much volume you need and how many people share the inbox.
Free
A real plan, not a trial. Run one project on us, for as long as you like.
free forever
Start free- 50 conversations / month
- 100 pages indexed
- 1 project, 1 team member
- Basic AI model
- Live human handoff
- WordPress plugin
Starter
For one site that needs to answer every visitor, day and night.
billed monthlybilled annually ($290/yr)
Get started- 300 conversations / month
- 500 pages indexed
- 1 project, 1 team member
- Premium AI model
- File attachments in chat
- Monthly content refresh
- Email support
Plus
For growing sites and small teams that share the inbox.
billed monthlybilled annually ($590/yr)
Get started- 1,000 conversations / month
- 2,000 pages indexed
- 3 projects, 3 team members
- Premium AI model
- File attachments in chat
- Weekly content refresh
- Priority support
Pro
For teams running support across several brands.
billed monthlybilled annually ($990/yr)
Get started- 1,500 conversations / month
- 5,000 pages indexed
- 5 projects, 5 team members
- Premium AI model
- Remove "Powered by Yamidoo"
- Daily content refresh
- Priority support
Prices are in USD and exclude VAT. EU customers are charged in EUR, with reverse charge on a valid VAT ID.
Add-ons
Need one more seat or site?
Any paid plan can go past its included counts without moving up a tier. Add-ons are attached to your subscription by our team — email hello@yamidoo.ai from your account and it's on your next invoice. Prices exclude VAT; billed in EUR in the EU.
Extra team member
One more seat on top of what your plan includes.
$19/mo each
Extra project
One more website and widget beyond your plan's included count.
$20/mo each
How the meter works
You will always know what you are paying for
One number decides your plan: how many conversations your visitors start each month.
A conversation is one chat session
However many messages it takes. If the same visitor comes back after a day away, that starts a new one.
Your replies are always free
Only AI-answered conversations count. Taking over yourself never costs you anything extra.
No surprise bills
We email you at 75, 90 and 100 %, then pause AI answers at the limit rather than charging past it.
Compare
Every plan, line by line
| Compare plans | Free$0/mo | Starter$29/mo | Plus$59/mo | Pro$99/mo |
|---|---|---|---|---|
| Limits | ||||
| Conversations / monthOne chat session with one visitor, however many messages. Human replies never count. | 50 | 300 | 1,000 | 1,500 |
| Pages indexed | 100 | 500 | 2,000 | 5,000 |
| Projects (websites) | 1 | 1 | 3 | 5 |
| Team members | 1 | 1 | 3 | 5 |
| Over the limitWe email you at 75 / 90 / 100 % and pause AI answers on new conversations. No surprise bills. | Pause | Pause | Pause | Pause |
| AI & content | ||||
| AI modelHover a tier for the exact model. Paid plans always get our best available model. | Basic | Premium | Premium | Premium |
| Crawl, sitemap & pasted-text sources | Included | Included | Included | Included |
| Q&A training pairsHand-written answers the AI treats as authoritative. | Included | Included | Included | Included |
| Sources per type, per projectE.g. one crawl plus one sitemap on Free. | 1 | Unlimited | Unlimited | Unlimited |
| Scheduled content refreshManual re-sync is always available. | Not included | Monthly | Weekly | Daily |
| Sources shown on every answer | Included | Included | Included | Included |
| Conversation memory | Included | Included | Included | Included |
| Persona presets + custom instructions | Included | Included | Included | Included |
| Widget & conversations | ||||
| Live human handoff | Included | Included | Included | Included |
| AI-drafted replies for your team | Included | Included | Included | Included |
| Starter questions | Included | Included | Included | Included |
| Floating messages | Included | Included | Included | Included |
| Contact capture (name / email) | Included | Included | Included | Included |
| Answer ratings | Included | Included | Included | Included |
| Offline messages by email | Included | Included | Included | Included |
| Transcripts by email | Included | Included | Included | Included |
| File attachmentsPDF, PNG, and JPG up to 10 MB — the AI reads them. | Not included | Included | Included | Included |
| Remove "Powered by Yamidoo" | Not included | Not included | Not included | Included |
| Dashboard & integrations | ||||
| Live visitor & conversation monitor | Included | Included | Included | Included |
| Conversation history, search, tags & assignment | Included | Included | Included | Included |
| Analytics & CSAT | Included | Included | Included | Included |
| WordPress plugin | Included | Included | Included | Included |
| Blocked countries & banned visitors | Included | Included | Included | Included |
| Support | ||||
| Support | Community | Priority | Priority | |
FAQ
Billing questions
What counts as a conversation?
One chat session with one visitor, no matter how many messages it contains. If the same person comes back after a day of inactivity, that starts a fresh conversation.
Do replies from my team count against my limit?
No. Only AI-answered conversations count — human replies are always free. Handing off to a person never costs you more.
What happens if I go over my limit?
We email you at 75%, 90% and 100%, and then pause AI answers on new conversations until the period resets or you upgrade. The widget keeps collecting messages so you can follow up. There is never a surprise bill.
Is the free plan a trial?
No — it is a standing plan. No credit card, no expiry date. If 50 conversations a month covers you, stay on it indefinitely.
How does annual billing work?
Annual is ten months for the price of twelve — two months free. Upgrades apply immediately and are prorated; downgrades take effect at the end of your current period.
What about VAT and currency?
Prices are shown tax-exclusive. EU customers are charged in EUR with VAT added at checkout, reverse-charged with a valid VAT ID; everyone else is charged in USD.
Can I cancel?
Any time, from your billing settings. You keep access until the end of the period you have paid for, and your data stays available for a year after that before it is deleted.
Something else on your mind? Read the full FAQ or email us.