Features
Every part of support, in one widget
Yamidoo answers your visitors from your own content, shows you the conversation as it happens, and steps aside the moment someone needs a real person.
Instant AI answers
Replies in seconds, generated from your own pages, docs, and Q&A — not generic web data.
One-line install
A single script tag on any site. Isolated in a Shadow DOM, so nothing ever clashes.
Live human handoff
The AI hands off to a teammate the instant a visitor asks — with full conversation context.
Real-time monitoring
Watch visitors and conversations live as they happen, right from your dashboard.
Always up to date
Crawl your site, import a sitemap, or write Q&A pairs. Re-sync your content anytime.
Analytics & ratings
Track resolution rate, response time, and thumbs up/down on every single answer.
On-brand & tunable
Match your color and pick a persona — Support, Sales, Knowledge, or Concise.
Reads screenshots & PDFs
Visitors can attach an error screenshot, a receipt or a form. The AI reads it and answers accordingly.
Private by default
Every workspace is isolated at the database level, and we never train shared models on your content.
Live monitor
Watch your site the way you would watch a shop floor
See every visitor who is on your site right now, which page they are reading, and how they got there — then open any conversation and read it as it is being typed.
- Live visitor list with browser, OS, country, and time on site
- The path of pages each visitor moved through before they asked
- Open a live chat and follow the AI answer as it streams
- Jump in yourself at any point without losing the thread
Every one answered in about a second — while you slept
Customization
It should sound like your business, not like software
Set the color, the name, the avatar, and the first thing it says. Pick a persona preset to set the tone, then add your own instructions for the things only you would know to say.
- Brand color, widget title, avatar, and position on the page
- Persona presets: Support, Sales, Knowledge, or Concise
- Custom instructions layered on top, in plain language
- Starter questions that give visitors something to click
- Remove the Yamidoo credit entirely on Pro
Your color
Your voice
Human handoff
The AI knows when to stop and get you
A visitor can ask for a person under any answer, and the AI offers one itself whenever it is not confident. Either way the conversation lands in your queue with everything already said attached.
- Handoff on request, or automatically on a low-confidence answer
- Claim a conversation and reply live, in the same thread
- Your name and photo replace the bot in the widget header
- Human replies never count against your conversation limit
Daniel Reedaiwaiting humanwith agentDo you ship to Canada?
Yes — $12 flat, 3–5 business days.
I need to change an order I already placed
Hi! I've got your order open — what would you like to change?
Analytics
Find out what people actually keep asking
Every conversation is searchable, rated, and counted. Patterns in the questions tell you which page is confusing long before anyone emails you about it.
- Conversations, messages, handoff rate, and response time
- Activity charts across whatever date range you care about
- Thumbs up / down on individual answers, not just whole chats
- Full conversation history, searchable and filterable
Conversations
1,284+18%
Handoff rate
6%
Avg reply
1.2s
Asked most
92% of answers rated helpful
Works on whatever you built your site with
It is one script tag, so anything that lets you paste HTML will do. On WordPress, the free Yamidoo plugin installs it for you — one field, no theme edits.
WordPress
Shopify
Webflow
Wix
Framer
React
Your site already has the answers
Yamidoo just puts them in front of the person asking. One script tag, free to start, no credit card.