Questions people actually ask

Most sites are live in a few minutes: install the widget, point Yamidoo at your content, and it starts answering as soon as the first crawl finishes.

Give it your site URL or a sitemap, paste text in directly, or write Q&A pairs by hand. Yamidoo crawls and indexes those pages, then answers from them — and re-syncs on a schedule, or whenever you ask.

Yes — natively. The Yamidoo WordPress plugin installs the widget with one field (your Site ID), identifies logged-in users to your team, and plays nicely with caching plugins like WP Rocket and LiteSpeed. We build WordPress products for a living; it works on our own sites.

One script tag works anywhere you can paste HTML: Shopify, Webflow, Squarespace, a custom app. The widget renders inside a Shadow DOM, so your site’s CSS cannot reach into it and its styles cannot leak out.

No. The widget is a small bundle served from the edge, loaded asynchronously after your page, and told to stay out of the way of page optimizers.

Only your content. Answers are generated from the pages, documents, and Q&A pairs you have indexed, and every reply shows the sources it drew from, so a visitor can check any answer in one click.

It says so rather than guessing, and a visitor can ask for a person at any time. You can also add Q&A pairs for anything it keeps getting wrong; those are treated as authoritative and outrank crawled page content.

Yes. When a visitor asks for a person, the conversation lands in your dashboard with the full history and a suggested reply already drafted. Whoever claims it picks up in the same thread, and if they step away, the AI steps back in.

Set your brand color, name, avatar, launcher icon, welcome message, and starter questions, then pick a persona preset — Support, Sales, Knowledge, or Concise — or write your own instructions.

On any paid plan, visitors can attach PDFs, PNGs, and JPGs up to 10 MB by picker, paste, or drag-and-drop. The AI reads them, so a screenshot of an error is something it can actually answer about.

One chat session with one visitor, no matter how many messages it contains. If the same person comes back after a day of inactivity, that starts a fresh conversation.

No. Only AI-answered conversations count — human replies are always free. Handing off to a person never costs you more.

We email you at 75%, 90% and 100%, and then pause AI answers on new conversations until the period resets or you upgrade. The widget keeps collecting messages so you can follow up. There is never a surprise bill.

No — it is a standing plan. No credit card, no expiry date. If 50 conversations a month covers you, stay on it indefinitely.

Annual is ten months for the price of twelve — two months free. Upgrades apply immediately and are prorated; downgrades take effect at the end of your current period.

Prices are shown tax-exclusive. EU customers are charged in EUR with VAT added at checkout, reverse-charged with a valid VAT ID; everyone else is charged in USD.

Any time, from your billing settings. You keep access until the end of the period you have paid for, and your data stays available for a year after that before it is deleted.

Every workspace is isolated at the database level with Postgres row-level security, not just an application check. Uploaded files live in private storage served through short-lived signed links.

No. Your content is used to answer your visitors’ questions and nothing else. Neither we nor our AI providers train models on it.

In the United States (AWS us-east-1), under the EU Standard Contractual Clauses. Yamidoo is operated by WPZOOM BV in Amsterdam, and the GDPR applies to everything we do — see the Privacy Policy for the full list of sub-processors.

Yes. Deleting a workspace removes its content, conversations and visitor records. GDPR erasure requests always override our normal retention window.